Jammu Tawi, April 13
Despite complaints and poor connectivity Bharat Sanchar Nigam Limited, (BSNL ) is adding around 500 new subscribers every day in Jammu and Kashmir.
As per data released by the BSNL in response to an online RTI application of information seeker Raman Sharma, the Chief Public Information officer, Sunil Sharma who is also DGM(CM) of the telecom company has informed that during the last one year (01/March/2016 to 28/Feb/2017 ), they have added 182422 new subscribers including 91249 prepaid customers and 91173 Post paid clients means every day 500 new mobile users joining BSNL network.
On the question of total number of complaints received by the BSNL authorities during the last one year, regarding poor mobile connectivity/Call Drop in Jammu and Kashmir Circle, it has been informed by the company that it has received only 487 complaints of call drop from 01/March/2016 to 28/Feb/2017 but the company preferred silence over the query related to total number of complaints regarding poor mobile connectivity. Interestingly last year, BSNL in another RTI reply had admitted that over 5200 complaints of customers regarding poor mobile connectivity were received by them in less than 11 months.
As on date the public sector company have total 1456812 customers including 1064886 pre-paid subscribers and 391926 post paid customers further revealed in the RTI reply.
In another interesting analysis coming out of the reply it’s been disclosed that during the last one year, every week 110 BSNL subscribers using the option of MNP, Mobile number portability are switching to other private mobile networks and the company has lost 5756 subscribers whereas during the same period opting MNP, only 2570 subscribers of other companies switched to BSNL.