Balwant Singh Bhau
Seeking to streamline administrative machinery in her own style, Chief Minister Mehbooba Mufti has started sending signals that she would be tough to deal with.
Drawing a comparison between Mehbooba and her predecessors, officials in civil secretariat told Newspoint Bureau that body language of Chief Minister is that of a tough administrator. She doesn’t like listening to long stories but her stress is on improving service delivery and keeping the doors open for public throughout the day.
Citing an instance, a General Administration Department official said that during a meeting in the civil secretariat on April 5, 2016; Chief Minister Mehbooba Mufti took to task the officials of various departments for their failure to enforce implementation of Public Service Guarantee Act (PSGA) 2011.
“She discussed the implementation of this act in detail and asked all the departments to come up with monthly reports. She said that violators of this act should be stringently penalized,” said an official source. He asked the officers that if the act has been enforced in the year 2011, it is shocking that service delivery in Jammu and Kashmir is yet to see any visible improvement.
Consequent to these stinging remarks of the Chief Minister, GAD issued a circular no: 21 GAD of 2016 dated19-4-2016 asking all the departments to strictly monitor implementation of this act. According to the circular, a copy of which is with Newspoint Bureau, GAD has said that despite making it obligatory on the designated officers to provide public services within specified time limit, the same is not adhered to.
GAD has further observed that the monthly progress reports (MPRs) on account of implementation of the J&K Public Services Guarantee Act (PSGA), 2011 are not being submitted to GAD regularly and within the stipulated time i.e., by or before 10′ of following month. As a result of this delay, consolidation and analysis of such reports gets delayed which, in turn, adversely affects monitoring of the implementation of the Act at this level.
GAD has further said that monthly progress reports which are received by GAD are not compiled strictly as per the devised format circulated among all concerned. It has further said that Chief Minister Mehbooba Mufti had directed them to pass on strict instructions to all concerned for implementation of the Act in letter and spirit.
She had further asked GAD to make it clear to all officers to adhere to the timeline for submission of the requisite reports to this department strictly as per already prescribed format. The concerned are also enjoined upon to communicate the current status of state and district level nodal officers for carrying out implementation of the Act and also ensure that the progress report (both hard & soft copy) w.e.f. April, 2015 onwards, consolidated at the district level (Department-wise), reaches GAD by or before 251h of April, 2016 without fail.